e-Learning Browser Issues
FAQ 10 - I received this error message: We require that your browser can accept cookies in order to login. Please enable your browser cookies and then close and restart your browser to login."
We require cookies to be turned on for the login. Follow these steps:
- To enable cookies in Firefox, go to the Tools menu and select Options. Under the Privacy tab, click to expand the Cookies heading and reveal the full menu. Check the Allow Sites to Set Cookies box. Click OK.
- In Safari, go to the Safari menu and select Preferences. Under the Security tab, set the Accept Cookies preference to Always. Close the Preferences window.
- In Internet Explorer, go to the Tools menu and select Internet Options. Under the Privacy tab, make sure the slider is set to Medium (the default setting for IE). Click OK.
- Close and restart your browser. If you still receive the error message, check the clock on your computer. Make sure the date and time are correct, and then log in again. This should resolve the problem.
Please look in our HELP section if you have not managed to find the answer to your question here.